Sienna Moor · Legal

Terms of Service

Last updated: October 15, 2026 · Operated by Advertizz LLC

These Terms of Service ("Terms") govern your use of Sienna Moor, a digital entertainment service operated by Advertizz LLC ("Advertizz", "we", "us"), a Wyoming limited liability company. They cover this website (www.siennatarot.co), your chats and messages with Sienna Moor, and the readings we deliver (together, the "Services"). By using the Services or making a purchase, you agree to these Terms.

1. Who can use the Services

• You must be at least 18 years old.
• The Services are offered only to users located in the United States.
• You must give accurate information, including your contact details and any details needed for your order.

2. What the Services are

• Sienna Moor is an AI character, not a real person. Her readings, voice messages and replies are created with artificial intelligence. Our team may review conversations and help with support or quality.
• Sienna Moor offers personalized tarot readings (entertainment service), delivered as a voice message in the chat where you asked your question.
• All readings and conversations are provided for entertainment and amusement purposes only, and for self-reflection. They are not professional, medical, legal, financial, psychological or therapeutic advice, and they do not predict the future.
• Your first reading is a free introductory product. No payment is taken for it. Further readings are paid individually.
• AI-generated content may contain errors or statements that are inaccurate or incomplete.
• We make no promises about specific outcomes. Please do not make important decisions based only on a reading.

3. Orders and payment

• Prices are shown in US dollars at checkout, before you pay.
• Advertizz LLC is the seller and merchant of record for all purchases. Payments are processed only by Stripe. We never see or store any card information.
• Charges appear on your card statement under the Advertizz name.
• You authorize us to charge your payment method for each purchase you make.

4. Delivery

Readings are delivered digitally through messaging apps, usually within a few hours and no later than 24 hours after confirmed payment.

5. Communications

When you start a conversation with Sienna Moor, you agree to receive replies and service messages in that same channel, including your reading, payment confirmations, reminders about a reading you started and messages about your order. You can stop receiving messages at any time by writing STOP or by blocking the chat. We will only send marketing messages if you have separately agreed to receive them.

6. Refunds

Cancellations and refunds are covered by our Refund Policy, which is part of these Terms. If you have a problem with a purchase, please contact us before filing a dispute with your bank. Most issues are resolved within 72 hours.

7. Acceptable use

You agree not to:

• use the Services for anything illegal, harmful, harassing or abusive;
• share content involving minors, or other people's private information beyond what your reading needs;
• try to copy, extract or reverse engineer our personas, prompts or technology;
• use bots, scripts or other automated means to access the Services.

When you share details about another person, you confirm you're allowed to share them for your reading. We may limit, pause or end access for anyone who breaks these rules.

8. Your content and our content

You keep ownership of what you send us. You give us permission to use it to provide the Services to you, and to use anonymized data to improve them. Readings, voice messages and other materials we deliver are for your personal, non-commercial use. The Sienna Moor brand, persona, text, voice and technology belong to Advertizz LLC.

9. Your wellbeing

The Services are not a substitute for professional help. Our systems may pause an automated conversation if they detect signs of distress. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline). In an emergency, call 911.

10. Third-party platforms

We use third-party platforms to run the Services: messaging apps to deliver your readings and a payment processor to handle checkout. Your use of those platforms is also governed by their own terms and privacy policies. We are not responsible for the availability, actions or policies of those platforms.

11. Service availability

• We work to keep the Services available, but we do not guarantee that they will be uninterrupted, timely or error-free. The Services may be paused for maintenance, updates or security reasons.
• The Services depend on third-party platforms. Outages or changes on their side may delay or prevent delivery.
• If a technical problem prevents us from delivering a reading you paid for, we will deliver it once the problem is fixed or, if you prefer, give you a full refund under our Refund Policy. This is your sole remedy for service interruptions.
• We are not liable for any delay or failure caused by events beyond our reasonable control, including outages of networks, servers or third-party platforms, cyberattacks, government action, natural disasters or other force majeure events.

12. Disclaimers

Sienna Moor is an AI character, and her readings are provided for entertainment and self-reflection only. They are not professional, medical, legal, financial or psychological advice, and they do not predict the future. The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, accuracy, fitness for a particular purpose and non-infringement.

13. Limitation of liability

To the fullest extent permitted by law, Advertizz LLC will not be liable for any indirect, incidental, special or consequential damages, or for decisions you make based on the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid Advertizz LLC for the Services in the 12 months before the claim. Some states do not allow certain limitations, so some of these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Advertizz LLC and its owners from any claims, losses and expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Services.

15. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights.

• Informal resolution first. Before starting any formal proceeding, you agree to contact us at info@advertizz.com and give us 30 days to resolve the issue informally.
• Binding arbitration. Any dispute that is not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration may be held by video or phone, or in the county where you live.
• No class actions. You and Advertizz LLC agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective or representative proceeding.
• Small claims. Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies.
• Opt-out. You may opt out of this arbitration agreement by emailing info@advertizz.com within 30 days of your first purchase, with your name, contact details and a statement that you opt out. If you opt out, disputes will be heard in the state or federal courts located in Wyoming.
• Time limit. Any claim relating to the Services must be brought within one year after it arises, unless the law requires a longer period.
• Governing law. These Terms are governed by the Federal Arbitration Act and the laws of the State of Wyoming, without regard to conflict-of-law rules.

16. General terms

These Terms, together with our Privacy Policy and Refund Policy, are the entire agreement between you and Advertizz LLC about the Services. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part of these Terms is not a waiver. You may not transfer your rights under these Terms. We may transfer ours in connection with a merger, acquisition or sale of assets.

17. Changes

We may update these Terms from time to time. The date at the top of this page shows when they were last changed. Continuing to use the Services after a change means you accept the updated Terms. Changes to the arbitration section will not apply to disputes that arose before the change.

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